Dental Operations Manager
Charm Dental Richmond
Dental Operations Manager
Full Time • Charm Dental Richmond
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Dental Operations Manager – Charm Dental Care
Charm Dental Care is growing, and we’re looking for an experienced Dental Operations Manager to join our leadership team.
This is not an entry-level management position. We are looking for someone who has successfully managed dental teams, understands the business side of dentistry, and knows how to coach people while maintaining a high standard of patient care.
Salary-$70,000 + Benefits + Bonus
What We’re Looking For
The ideal candidate has strong experience with:
- Dental management and team leadership
- Open Dental – strong proficiency preferred
- Treatment plan presentation and case acceptance
- Dental Intelligence – understanding KPIs, analytics, scheduling, production and performance reports
- Modento – patient communication, confirmations and workflow management
- Patient financing and payment plans – CareCredit, Sunbit, Cherry and similar platforms
- Managing schedules and maximizing provider productivity
- Understanding production, collections, AR and operational KPIs
- Training, coaching and holding team members accountable
- Identifying performance gaps and creating action plans
- Improving patient experience and office efficiency
- Handling difficult patient and team situations professionally
Leadership Is a Major Part of This Role
We aren’t simply looking for someone who can “run the front desk.”
We want a leader and coach who can:
- Develop team members instead of simply managing them
- Set clear expectations and follow through
- Have difficult conversations when necessary
- Recognize and reward great performance
- Use data and KPIs to identify opportunities for improvement
- Create accountability without destroying team culture
- Lead by example and help build a high-performing team
Requirements:
Dental management experience is REQUIRED.
Candidates should have experience managing a dental office, multiple departments, or a dental team and should be comfortable being accountable for both people and performance.
Experience with Open Dental, Dental Intelligence and Modento is highly preferred.
Strong treatment presentation and patient-financing experience is also preferred.
Who Will Thrive Here:
You may be a great fit if you are organized, energetic, accountable, numbers-driven and comfortable leading from the front. You should enjoy developing people, solving problems and finding ways to make a dental practice operate better every day.
If you believe that great patient care, strong culture and strong business performance can all exist together, we would love to meet you.
Apply with your resume and a brief description of the size of the dental team you have previously managed and your dental management experience.
Compensation: $70,000.00 per year
About Us
Our Mission
Our mission is to enhance the health and well-being of the people throughout Spring Klein, Richmond Rosenberg, Katy Cypress, Humble Kingwood and all of Houston TX by providing quality individualized dental care in a caring environment.
Patient Centered Care
Patient Centered Care
We greet our patients with a warm welcome. We provide a caring environment to reduce fears and anxiety. We treat each patient with respect, as if they were a member of our own family.
Improved Health
Our examinations and patient education provides a pathway to superior oral hygiene.
Integrity
We endeavor to provide the most appropriate services and products and to convey an honest response to each of our patients’ concerns.
Teamwork
We move forward with a coordinated effort in a cooperative environment toward a common purpose. We support and hold each other accountable for mutual goals.
Gratitude
The patient is our honored guest and the purpose of our practice. We are grateful for each patient we serve.
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